What We Look For
Customer service at Selfridges is about meeting the highest standards.
That's why we value people who can bring total enthusiasm for the role, plus the ability to listen to customers and help them find exactly what they want.
We sell an enormous range of products - from designer handbags and pure cotton Egyptian sheets to ultra-fast laptops and urban skater gear. But whether you're a beauty consultant, fashionista, a street-style guru or a connoisseur of fine cuisine, there are some distinctive must-have personal qualities that we insist on.
In short, we'll expect you to be friendly, helpful and professional at all times. We'll expect you to be positive, energetic, to take responsibility for getting things done and to take pride in doing them well. And naturally, we'll also expect you to want to learn everything about what you're selling because of your passion for your product area.
From our behind-the-scenes head office people to our teams front of house, we all share the same goal - to create a unique and special shopping experience that captivates and inspires our customers. Visit after visit after visit.
We may ask a little more than you expected - but for the right people, we can offer so much in return.